In this episode, Larry interviews Crystal Polson on healthcare patient advocacy and why this upcoming service is essential in navigating the complexities of healthcare today. This discussion Crystal shares her own stories of being a patient advocate, along with how they operate, and why their services are becoming more critical than ever. Learn why you should never pay the first bill and how advocacy can save you money and stress.
Referenced in this Episode:
Patient Advocacy Services are offered in all Optimal teleHealth Memberships. Learn more about patient advocacy: https://optimaltelehealth.com/about/
Never Pay The First Bill by Marshall Allen: https://www.amazon.com/dp/0593190009
Allen Academy: https://www.allenhealthacademy.com/
NAHAC: https://nahac.com/
Chapters:
1:06 Never Pay The First Bill
5:35 What Is A Healthcare Patient Advocate?
8:37 What created a need for A Patient Advocate?
10:01 Finding A Patient Advocate - NAHHC
14:22 Raising Awareness with Healthcare Patient Advocacy
18:55 What’s the Cost of A Healthcare Patient Advocate?
20:00 What To Look For In A Healthcare Patient Advocate?
22:57 Where Healthcare Advocacy is Going in the Next 5 Years
About Crystal:
Crystal Polson is an experienced healthcare professional with over 20 years of nursing practice specializing in critical care, health and safety, patient advocacy, and education. She believes everyone can take control of their own healthcare by educating themselves and asking better questions. Crystal previously owned BlueCompass Healthcare Advocates and is soon relaunching her nationally recognized blog and online resource center, Prudent Patient. As an expat living in Australia, she started a company focusing on respiratory protection in workplaces. Crystal is dedicated to empowering patients and workers while balancing (errr... juggling) her roles as a mom of 3, wife of 1, and business owner — often with a coffee in one hand and a to-achieve list in the other!